Public Roadmap
Product Roadmap
What we're building next.
Shipped
Cloud API Integration
Advanced Chatbot Builder
Team Inbox Collision Detection
Webhook Delivery Retries
In Progress
Shopify Native App
Multi-channel Support (SMS/Email)
AI Sentiment Analysis
Granular Role Permissions
Planned
Zendesk Integration
Mobile App for Agents
Custom Analytics Dashboards
White-label Agency Portal
Have a feature request?
Our roadmap is driven by our users. If there is a feature you need that you don't see here, let us know!